Getting started with Ryviu Reviews

1. Install the app

1. Open Ryviu Reviews in the Shoplazza App Store and click Install.
2. Approve the requested permissions (products, themes and orders — orders are only used for review request emails).
3. The app opens on the Dashboard, with a start guide that tracks your setup.

2. Add the widgets to your theme

Ryviu adds blocks to the Shoplazza theme editor. Open Online Store → Themes → Customize, then:

1. App embeds: turn on Ryviu reviews. It loads the widgets on every page and can show star badges on collection and home page product cards.
2. Product page: add the Ryviu product reviews block where the reviews should appear (usually below the product description).
3. Add Ryviu star rating under the product title to show the average rating and review count.
4. Optional: Ryviu reviews snippet PRO near Add to cart, Ryviu featured reviews PRO on the home page, and Ryviu store reviews PRO on any page.
5. Click Save. The Dashboard's Theme integration card turns green once a block has been seen on your store.

3. Collect reviews

• Review form: customers click Write a review on the product page, choose a rating, and can add a title, text and up to 5 photos.
• Review request emails PRO: customers receive an email after their order and rate every product on one page (see below). These reviews are marked Verified.
• Add reviews manually: in Reviews → Add review you can enter reviews you collected elsewhere.

4. Manage reviews

• Reviews lists every review with filters by status, rating and product. Publish, hide, edit, feature or delete reviews, one by one or in bulk.
• Reply to a review: the reply is shown under it on your store.
• Moderation: in Widgets → Product reviews → Review form, choose whether new reviews are published automatically and from which rating. Others wait as Pending.
• Products shows the rating of each product; set a product's reviews to Unpublished to hide them from the storefront (and from the Google Shopping feed).
• Store reviews PRO collects reviews about your store as a whole rather than a product.

5. Customize the widgets

Open Widgets and pick a widget. Each one has its own settings with a live preview:

• Style: layout (grid or list), colors, star color, corner radius.
• Content: what is shown (photos, dates, verified badges, country flags), sorting and reviews per page.
• Texts: every text of the widget and the review form, so you can translate them into your store's language.
• Reviews popup PRO: small notifications of recent reviews on your store pages.

6. Review request emails PRO

1. Go to Email settings → Review requests and turn on Send review requests automatically.
2. Choose when the email is sent: when the order is paid, fulfilled or delivered, and how long after (1 hour to 14 days, or a custom delay).
3. Edit the template in the Email template tab (subject, heading, text, button, brand color) and click Send test to receive it at your store email.
4. Optional: send from your own address or domain (verified through Amazon SES) instead of request@ryviu.com.

Customers click a star or Write a review in the email and review every product of their order on one page. The Review requests page shows each email with its status (scheduled, sent, delivered, bounced) and your open, click and review rates.

100 emails a month are included; after that, emails cost $1 per 1,000, up to the monthly spending limit you set in Email settings → Extra emails.

7. New review notifications PRO

In Email settings → Notifications, turn on email alerts to get an email at your store's address whenever a customer writes a review.

8. Google rich snippets

Ryviu adds review structured data (rating and review count) to your product pages automatically, on every plan, so Google can show stars in search results. Google decides when to show them; it usually takes a few days to weeks after your pages are recrawled. You can check a product page with Google's Rich Results Test.

Google Shopping product ratings PRO

To show your star ratings in Google Shopping ads and free listings, open Products → Google Shopping feed and either turn on Update daily and add the feed URL in Google Merchant Center as a Product reviews feed with a daily scheduled fetch, or click Download XML to get a file with your current reviews and upload it yourself. The feed follows Google's Product Reviews XML schema 2.4 and matches reviews to your products by brand and SKU (and GTIN when your variants have barcodes).

9. Plans

The Free plan shows up to 20 reviews per product. Pro ($15/month, 7-day free trial) unlocks unlimited reviews, store reviews, featured reviews, the reviews snippet and popup, review request emails and notifications. Change plans any time on the app's Plans page. See pricing for details.